privacy policy

This privacy policy sets out the basis on which we will process any personal data, Including but not limited to, payment data, and other data that we collect from you or from other sources or that you provide to us (the “Data”) in order to access and use the www.luxuryvillasuae.com (together the “Site”), The Services and Applications (together the “Services”). We understand the importance of this data, We are committed to protecting and respecting your privacy. Please read the following carefully to understand our data practices. By using our services, you consent to the handling of data in accordance with this Privacy Policy.

Pronoun (or similar) references in this Privacy Policy are references to Luxury Villa owned by SRH Properties, a one-person company, a “sole proprietorship”.

We may collect and process the following data:

The data you provide by filling in the forms on the site, Including data provided when registering to use the Site and other shared registrations (eg social media logins), subscribing to our Services, posting materials or ordering other services.
Data you provide when entering a competition or promotion through our site, completing a survey or polling, or submitting reviews, testimonials or feedback.
the data you provide to us, or that we may collect from you, When you tell us about any difficulty you encounter when using our site.
Record correspondence if you contact us.
General, aggregate, demographic, and non-personal data.
If you download or use our mobile application, We may be able to access details about your location and the location of your mobile phone, Including your device’s unique identifier.
Details of the transactions you have made through our website and details of our processing and delivery of the goods you have ordered.
details about your computer, including for example, Your IP address, operating system and browser type, In addition to data about your general use of the Internet (for example: By using technology that stores or accesses data on your device, Such as cookies, conversion tracking code, web beacons, etc. (collectively, “Cookies”)).
Your email address that was provided to us by third parties who confirmed to us that they obtained your consent to share your email address.
Any other data we consider necessary to enhance your experience using the Site.

How will we use your data?

We may use the data in the following cases:

To provide you with information, products or services that you request from us or that we think you may be interested in, and where you have agreed to be contacted for such purposes.
To provide you with services based on your location, Such as advertising, search results and other content tailored to you.
To carry out the obligations arising from any contracts entered into between you and any other party using our site, or between you and us.
To improve our services and to provide better and more customized services.
To ensure that the content of our site is presented in the most effective way for you and the device you use to access our site.
To notify you of changes to our site.
For any other reason we deem necessary to enhance your browsing experience on the Site.
To administer the incentive programs and fulfill your requests for these incentives, and/or to allow you to participate in competitions and to notify you if you win.

To whom can we disclose data?

Data about our customers is a very important part of our business. We therefore only share data as described below and with companies that follow practices that have security advantages, At a minimum, Similar to the benefits of those practices described in the Privacy Policy:

around others. to provide our services, We may cooperate with other affiliates or non-affiliated service providers (for example: marketing companies, Payment processing for online transactions, etc.). These other companies may, in order to carry out your transactions, By storing data in a digital wallet so that your use of our services is more efficient.
You understand how important it is for these companies to have access to relevant data to perform their tasks. We make sure that these companies do not use the data for other purposes. We may also receive data. through your use of the site, You agree to transfer, store, use, And the disclosure of data between our affiliates and non-affiliated service providers, wherever their geographical location. Provided that these companies are contractually committed to respecting data privacy.
Marketing and promotions. We may also use the data to provide you with information about goods and services that may be of interest to you as well as to enhance your experience in browsing and using the Site, service messages, New features, improvements, special offers, and events of interest. We can communicate with you through various channels, Including but not limited to emails, web notifications, publications, telephone, application messages, and news article transfer cards.
We may allow a third party to use the data, for example: We may provide data to advertisers to help them reach our target audience and to enable us to comply with our obligations to advertisers (ie: by displaying their advertisements to the target audience).

In addition, To participate in some of our competitions and promotions, You may be asked to provide additional data. for example: If you win a competition, you may be asked to provide more personal data to confirm your eligibility and provide the prize to you. This data is collected by us or by participating sponsors or sellers of promotions. Please note that you should review the privacy policies of this third party to learn how they use any data they collect.
Business Transfers: In the event that our company or virtually all of our assets are acquired, Customer data will be one of the assets transferred to the new owner.
Protecting our Site and Other Sites: We disclose a customer’s account and other personal data when we believe such disclosure is appropriate to comply with laws and law enforcement investigations and to protect the rights, property, or safety of our users or others. This includes exchanging data with other companies and organizations for a number of reasons, Including fraud protection and credit risk reduction.

Please note that our site may, from time to time, contain links to and from the websites of our corporate networks, advertisers and affiliates, If you enter a link from one of these links, please note that these sites have their own privacy policies, We will not be responsible or liable for these policies. Also, please check the policies of those websites before providing any personal data or other information to them.

How do we store your data?

The data we collect from you may be transferred or stored at a location outside the United Arab Emirates. It may also be processed by a team working outside the UAE, but that team working for us or for one of our suppliers. This staff is involved, among other tasks, in fulfilling your order, processing payment details and providing support services.

We will store data for as long as necessary in accordance with this Privacy Policy or if required to comply with any law. It can be transported, stored, processed, And the use of data by affiliated companies or service providers not affiliated with us in one or more countries outside the country to which you belong. It is also possible to transfer and store your payment data by our affiliate companies to process payments and provide technical support services.

What protection standards do we apply?

We are taking the necessary steps technically, commercially, technically, and management to ensure that data is handled securely and in line with this Privacy Policy, In order to protect the data from unauthorized access, or change it, Or disclose it or destroy it. We may, for example, use encrypted electronic technology to protect data while it is being sent to our site, In addition to an external electronic firewall, and electronic firewall technology on the host computer of our site so that we can block malicious attacks on the network. Only employees, service providers and agents who need to know the data will be allowed to access it in order to carry out their work.

It is important for you to ensure that your password and the device you use to access our site are protected to avoid any unauthorized access by third parties. You are solely responsible for keeping your password strictly confidential. for example, Make sure to sign out after you finish using a shared device.

Unfortunately, Sending data over the Internet is not completely secure. Although it, We will do our best to protect your data, However, we do not guarantee the security of data transmitted to our site, You are solely responsible for the risk of sending any data.

How do you access and modify the data?

You can access a wide range of data about your account and your dealings with the site for the purpose of displaying the data, and updated in some cases.

Examples of data that you can easily access on the site:

Updated data regarding your most recent purchase orders.
Personally Identifiable Data (including, name, email, password, communications and personal advertising preferences).
Payment settings (including credit card information).
Email notification settings.

You can refuse to receive our marketing communications in the future at any time by adjusting your customer communications preferences, Through the unsubscribe link provided in the email correspondence. To shop through the mobile application, you will need to adjust the notification settings in the general section of your mobile phone.

in addition to, Our system will place cookies when you log in to the site and this is to ensure a pleasant and smooth user experience across the site. You can disable cookies by changing your browser settings. If you disable cookies, This will affect how our site operates and you may not be able to access or use some or all of the functionality of the site. for example: Performance cookies collect information about how you use the Site – ie: The pages you visit most of the time – allowing us to provide you with targeted and relevant options that enhance your browsing experience and use of the Site.

We may retain a copy of the data for the purposes of complying with laws, In particular, when you update the information, we keep a copy of the previous data for our records.

What if we change our privacy policy?

Our business is constantly undergoing changes. So our Privacy Policy may be affected and need a parallel change. We will publish the current version of this Privacy Policy on the Site and it will remain in effect from the date of its publication on the Site or upon the date we specify as the date of its entry into force.

We may periodically send email reminders of our notices and terms, However, you should check your frequent visit to our site to see the latest changes.

You should check the Privacy Policy regularly. Your continued use of the Site following any changes constitutes your acceptance of this Privacy Policy as amended.

If you have any queries regarding your data on the website please contact us at info@luxuryvillasuae.com and provide us with the exact description of your inquiries, We will respond and process it.